Hello, wonderful storytellers and dreamers! At Our Generation Store (located at fashiondollsus.com), we believe in protecting the magic of your imaginative play. Just as we carefully craft each doll accessory and dollhouse, we are deeply committed to safeguarding your personal information with the utmost care and security. This Privacy Policy explains how we collect, use, and protect the information you share with us, so you can shop with complete confidence and focus on the fun part—creating your next adventure!
1. The Information We Collect
To help bring your stories to life and deliver your magical packages, we collect information that you provide directly to us:
- Personal Details: Such as your name, shipping address (like our home at 3714 Fidler Drive, San Antonio), and email address when you create an account or place an order.
- Payment Information: When you make a purchase, our secure payment partners (like PayPal and major credit card processors) collect your payment details. We do not store your full credit card number on our servers.
- Account Information: If you create an account with us, we store your login details and order history to make your next shopping trip faster.
- Communications: Any messages you send to our friendly team at [email protected].
- Technical Data: Like your IP address, browser type, and device information, collected automatically when you visit our site.
2. How We Use Your Information
We use your information to make your experience joyful and seamless:
- To process your orders for doll clothing, furniture, or playsets and ship them to your doorstep.
- To communicate with you about your order status, and to respond to your questions and dreams.
- To improve our website and the products we offer, ensuring they spark as much joy as possible.
- To send you updates about new products and promotions (only if you tell us it’s okay!).
- To keep our site secure and protect against fraud, ensuring a safe environment for all our customers.
3. Sharing Your Information
We value your trust and only share your information when absolutely necessary:
- Service Providers: We work with trusted partners who help us with things like payment processing (e.g., PayPal, credit card companies), shipping your orders, and sending emails. These partners are only allowed to use your information to help us and are required to keep it confidential.
- Legal Requirements: We may disclose information if required by law, such as to comply with a court order or to protect the safety of our customers and our store.
- Business Transfers: If Our Generation Store were ever involved in a merger or sale, your information may be transferred as part of that process, but we will always ensure your privacy remains protected.
We never sell your personal information to third parties for their marketing purposes.
4. Data Storage and Security
Your security is our priority. We use industry-standard encryption technology (the same kind used by banks) to protect your financial data during transmission. Your personal information is stored on secure servers, and we take reasonable measures to protect it from unauthorized access, alteration, or destruction. While we strive to protect your information, please remember that no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have control over your personal information:
- Access and Update: You can review and update your account information by logging into your account on our website.
- Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email we send you.
- Data Deletion: You can request that we delete your personal information by contacting us at [email protected]. Please note that we may need to retain certain information for legal or administrative purposes, such as recordkeeping for orders.
Our store serves customers globally (excluding Asia and a few remote regions), and we aim to comply with applicable privacy laws like the GDPR for our European customers.
6. Cookies and Tracking Technologies
Our website uses “cookies” — tiny files stored on your device — to help create a smoother and more personalized shopping experience. They help us remember what’s in your shopping cart, understand how you use our site, and show you relevant products (like our new Doll Carriers or Styling Heads!).
You can adjust your browser settings to refuse cookies, but please know that this may limit your ability to use some features of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions, concerns, or magical stories about our Privacy Policy or how we handle your data, our friendly team is here to help!
Last Updated: October 2023
Thank you for trusting us to be a part of your creative world. Now, go ahead and fill your cart with magic! 💖
With love and imagination,
The Our Generation Store Team