Term and Conditions

Hello wonderful storytellers and dreamers! Welcome to Our Generation Store, your magical destination for creative play and imagination. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site and making a purchase, you agree to these terms. We’ve written them with care to ensure your experience remains as magical as the stories you create!

At Our Generation Store, we specialize in:

• Doll Accessories
• Doll Carriers
• Doll Clothing
• Doll Furniture
• Doll Playsets
• Dollhouses
• Fashion Dolls
• Kick Scooters
• Play Tents
• Styling Heads
• Toys Collections

We carefully craft each product to spark joy and inspire imaginative play. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time.

To create the most magical experience for all our customers, we ask that you:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our website only for lawful purposes
• Not engage in any activity that disrupts or interferes with our website

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

When you place an order with us:

• You are making an offer to purchase products under these Terms
• We will send you an order confirmation email – this is our acceptance of your order
• We accept Visa, MasterCard, JCB, and PayPal
• Prices are shown in US dollars and include applicable taxes
• Your payment will be processed at the time of order placement

We want you to be completely happy with your purchase. Our Happy Returns Promise:

• Returns and exchanges accepted within 15 days of receiving your items
• Items must be in original, unused condition with all tags attached and in original packaging
• Original shipping fees are non-refundable
• Refunds are issued to your original payment method within 3-5 business days after we receive your return

To initiate a return, please email us at [email protected] with your order information.

All content on our website, including text, graphics, logos, images, and product designs, is the property of Our Generation Store or our licensors and is protected by copyright and other intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without our express written permission
• Use our trademarks or logos without authorization
• Use any automated systems to extract data from our website

Our Generation Store will not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our products or website
• Delays in delivery beyond our reasonable control (including customs processing, weather events, or carrier delays)
• Minor variations in product color or design due to screen settings or manufacturing variations

Our total liability to you for any claim related to these Terms or your use of our website will not exceed the amount you paid for the products in question.

We value your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes will be resolved in the courts located in San Antonio, Texas.

We may update these Terms and Conditions from time to time. The most current version will always be posted on our website. Continued use of our website after changes constitutes acceptance of the revised terms.

If you have any questions about these Terms and Conditions, please contact our friendly customer care team:

Email: [email protected]
Address: 3714 Fidler Drive, San Antonio, US 78201

We typically respond within 2 business days because we believe every storyteller deserves prompt attention!

Thank you for letting us be part of your creative world. We’re committed to ensuring your shopping experience is as magical as the stories you create!

With love and imagination,
The Our Generation Store Team 💖